Listening Skills Courseware

Elevate Your Communication with the Listening Skills Courseware!

About this Course

Master the art of active listening and transform the way you connect with others in this comprehensive courseware. Discover the factors that influence listening skills and learn strategies to overcome common challenges. From understanding your communication style to effectively managing high emotions, this workbook provides you with the tools to enhance focus and engage more meaningfully in conversations.

Through practical exercises, you’ll learn the difference between hearing and truly listening, explore verbal communication techniques, and develop strategies to maintain composure in high-stress situations. By the end of the content, you’ll be equipped to create a positive, open atmosphere for dialogue and brainstorming, ensuring every conversation is impactful and productive. Purchase today and start building stronger, more effective communication skills!

Course Outline

Details the multifaceted process of listening which includes receiving, understanding, evaluating, and responding to messages, with each stage being crucial for effective communication.

Discusses critical elements such as attention, interpretation, feedback, and retention that enhance listening effectiveness.

Provides methods like paraphrasing, asking questions, and reflective listening to deepen understanding and improve interpersonal interactions.

Covers the significant impact of body language, eye contact, and proximity on how messages are interpreted and understood in conversations.

Defines and differentiates empathy (experiencing another's feelings) from sympathy (acknowledgment of another’s feelings), with practical applications for each in communication.

Offers strategies like minimizing distractions and practicing mindfulness to cultivate a mindset conducive to effective listening.

Identifies and evaluates different communication styles—passive, aggressive, and assertive—explaining their impact on listening and interactions.

Focuses on the use of various question types—open-ended, closed, and probing—to foster deeper discussions and clarify understanding.

Discusses the role of emotional intelligence in listening, including the ability to manage one's emotions and understand others' emotions during conversations.


$495.00

In Stock

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  • Return or refund. As this is a downloadable product and you will have full access on download we do not provide a refund or return once delivered via email. Please contact our customer service for complaints as we will do our best to rectify.

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