Employee Dispute Resolution Courseware

Resolve Conflicts Effectively with the Employee Dispute Resolution Courseware! 

About this Course

Struggling with workplace disputes? The Employee Dispute Resolution Courseware is designed to equip you with the skills to address and resolve conflicts professionally and efficiently. Learn techniques for mediation, active listening, and finding common ground to foster a harmonious work environment.

Perfect for managers, HR professionals, and team leaders, this courseware will empower you to handle disputes with confidence and restore workplace harmony. Purchase today and turn conflicts into opportunities for growth!

Course Outline

Defines peer review as a process designed to resolve conflicts through the impartial assessment of fellow employees, fostering fair outcomes.

Describes key roles including the employee, grievance respondent, facilitator, and peer panel, with their specific responsibilities in ensuring a fair review.

Explains appropriate and inappropriate scenarios for using peer review, emphasizing its effectiveness in resolving interpersonal disputes and policy clarifications.

Outlines the steps for filing a grievance, the facilitator’s role in the process, and how to prepare documentation and evidence.

Discusses the selection and responsibilities of the peer review panel, including the qualities and impartiality required for fair decision-making.

Provides techniques for effective questioning during the review process to clarify information and reach informed decisions.

Details preparation steps for all parties involved in the hearing, from reviewing documentation to drafting opening statements.

Describes the sequence of events in the peer review hearing, including the introduction, presentation of grievances, witness statements, and closing arguments.

Covers the decision-making process, how to communicate and implement the decision, and necessary steps to close the case effectively.


$495.00

In Stock

  • Payment. Upon receipt of payment download will be made available and sent to your email. Please allow up to 12 hours for security and fraud protection checks to be completed.

  • Return or refund. As this is a downloadable product and you will have full access on download we do not provide a refund or return once delivered via email. Please contact our customer service for complaints as we will do our best to rectify.

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